Privacy

Who looks after your data

[COMPANY NAME], [COMPANY ADDRESS]. Questions about your data: [PRIVACY EMAIL].

What we collect

Your account: your name, email address, the town you choose and your password (stored scrambled, never readable).

For cooks: your page, photos, dishes, recipes, and the WhatsApp number, phone number and Instagram you choose to show.

For Verified cooks: your legal name, date of birth, ID number, a photo of your ID, a selfie and your kitchen address. We encrypt the ID number and address.

When you use Osilora: which pages and dishes are viewed, and which contact buttons are tapped. We count views without storing who you are.

Why we use it

To run your account and page, to show cooks how many people found them, to keep people safe (contact limits, reports and checks), and to send emails about your account. We don’t sell your data.

Who sees it

Everyone can see a live cook’s page. Contact details are shown only to signed-in people who tap a contact button.

Cooks never see who reported them. Only our verification team sees ID details, dates of birth and addresses.

Our staff see what they need for their job, sign in with two-factor codes, and every time they look at a private detail it is logged.

Services that help us run Osilora (hosting, email and, later, ID checks and payments) handle data for us under contract.

How long we keep it

ID photos and selfies: deleted 30 days after we decide. Deleted pages: gone within 30 days. Our log of staff actions: kept for 7 years.

Your choices

You can see and change your details in your account, download what we hold by asking [PRIVACY EMAIL], and delete your account at any time.